March 18, 2020
We are here to support!
The rapid spread of COVID-19 around the world has had a great impact on all of us. We understand that this situation may raise questions. In this short announcement, we would like to make clear how Mosa has reacted to recent developments and what this could possibly mean for you as our client.
People’s health is our priority and we are following the recommendations of the local and international health authorities. So far, we have succeeded in safeguarding our business activities. Despite the challenges of the current situation, we aim to continue being your dedicated partner in the best possible way. At the same time, we are doing everything we can to secure the safety of our employees and clients.
Shipments remain on schedule
By adjusting the way we work in various parts of our organization, the employees of our commercial, logistics, and production departments can remain fully operational. Operational shipments currently remain on schedule and there has been minimum impact on our deliveries. We are in constant communication with our international teams as well as third parties, such as logistic companies, and we are actively monitoring any developments.
We will stay in touch
Our showrooms in Maastricht and London will stay closed until at least April 6. However, our sampling and wallet services will remain operational, which means that you can still continue to select your tiles. If you would like to discuss the possibilities of a product for your project or need support, please contact us by phone, email, or whatever digital communication tool you prefer. Our corporate office remains fully operational. While many of our employees currently work from home, our teams are highly motivated to keep working for you. Below you will find a brief overview of online services that can support you wherever you are.
As things stand, there is no reason at this stage to assume that services will be seriously compromised. However, the situation is changing constantly and rapidly. We will keep a close eye on recent events and announcements, and will keep you informed. Please be assured of our continuous drive to support you in the best possible way. If you have any more questions, please do not hesitate to contact us.
Thank you for your support and stay healthy!
On behalf of the Mosa team,
Frank Spikker, CEO
Personal advice wherever you are
Our teams will provide you with expert advice regarding the various Mosa products available and all the information you need via video call, phone, and WhatsApp.
Access to digital files and high-resolution images
Product information always available
All relevant series and product information can be found on our website 24/7, always up to date.
Design wherever you are
Our Mosa Pattern Generator is a user-friendly online design tool that can be used to create unique patterns with tiles from the entire Mosa collection.
Fast and easy sampling
The fastest and easiest way to get your sample — also to your home office address — is via our website. Go to a tile detail page and request your color sample.